Frequently Asked Questions

Yes – Fan Strategy holds a licence from the UK Gambling Commission (UKGC) and a separate licence from the Malta Gaming Authority. These regulators require us to keep player funds in segregated accounts, submit regular audits, and adhere to strict consumer‑protection rules.

The minimum deposit is £10 for most methods (bank transfer requires £20). Fan Strategy accepts Visa, Mastercard, PayPal, Skrill, Neteller, ecoPayz, direct bank transfer, and crypto deposits (BTC, ETH, USDT) with no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

Yes. The welcome bonus is a 100 % match up to £200 with a 35× wagering requirement on the bonus amount only. You have 30 days to clear the requirement, and only bets on sports odds of 1.50 or higher count toward the playthrough.

If a World Cup match is postponed before its scheduled start, all bets are void and stakes are returned, unless the match is rescheduled and completed within 48 hours. If the match is abandoned after kick‑off, bets are settled based on the official result (including extra time and penalties) once the competition’s governing body confirms the outcome.

We are required by law to verify your identity (KYC) to prevent fraud, money laundering and under‑age gambling. You’ll need to upload a government‑issued photo ID and a recent proof of address. Once verified, withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

Fan Strategy provides deposit limits, loss limits, session‑time reminders, self‑exclusion (temporary or permanent) and easy access to support organisations such as BeGambleAware and GamCare. You can set or change these controls at any time from the ‘My Account’ section.